Vistaprint’s Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer.
At Vistaprint, we believe a dedicated brand innovation practice is critical to staying relevant and reaching new audiences. Knowing how to connect with new and existing customers in meaningful ways is the first step to being their partner.
What You Will Do:
This key role, reporting to our Global Brand Activations Director will contribute to Vistaprint’s strategic community and cultural partnership strategy and execution, including:
Fostering an always-on global community of customers, ambassadors and influencers that serves our overall strategy. This includes playbook generation / dissemination, recruiting, implementation and measurement.
Partnering with Brand Management, CCI, Brand Strategy, Go-to-Market, Integrated Media, Partnerships and Creative teams to nurture / grow our global community, and tap our community to support brand priorities, including insights-gathering, trend-spotting, content creation, concept ideation and campaign activation.
Collaborating with Brand Management, Brand Strategy, PR, Social, Editorial and Creative teams to identify and capitalize on relevant cultural and strategic partnership opportunities to elevate Vistaprint’s profile, generate brand love, and progress toward our Brand Metrics.
Supporting Go-To-Market and Integrated Media Planning efforts for campaigns and always-on 365 efforts to ensure incorporation of unique, engaging, buzz-worthy tactics for reaching our target audiences and achieving our marketing objectives.
Leading cultural marketing and strategic partnership activations, both on a one-off basis and within the context of larger cross-functional marketing campaigns from strategy, execution and measurement.
Consulting with country-specific markets and category General Managers to translate Community and Cultural Connection playbooks to localized or category-specific activations as appropriate.
Managing a small team of Community, Cultural Marketing and Strategic Partnership specialists.
Procuring and managing agency partners and third-party vendors to support Community and Cultural Connection Initiatives as-needed.
Collaborating with Integrated Media and Partnerships team to maximize impact of paid partner integrations, including, but not exclusive to publisher partnerships, content activations, and sports marketing or event sponsorships.
At Vistaprint, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!
As we continue to scale, we are looking for an experienced Marketing professional with a passion for trends and hype culture, a complete love for the ever-changing marketing landscape, and ability to deliver strong results against Brand and Marketing objectives. The ideal candidate will have significant experience driving media excellence in a matrixed, global organization.
6-8 years marketing functional experience
Experience vetting, incubating and executing strategic partnerships activations with minimal oversight
Demonstrated ability to collaborate cross-functionally to drive meaningful business results
