Work closely with the Outfitter team on gathering incoming event and sponsorship requests
Provide direct support to the Sports & Entertainment Community Marketing team by vetting and qualifying incoming requests and then connect potential leads with the appropriate community team member
Answer email requests in a timely and professional manner
Enter order and product requests into SAP
Proactively hand-track and facilitate orders of restricted inventory items and short-lead requests
Support the Sports & Entertainment Community Marketing team on ad-hoc projects, events and meetings
Assist the Sports & Entertainment Community Marketing team on new product launch initiatives
Work closely with Corporate Sales on Community Marketing custom orders
Required Skills
Associate Degree (AA) or equivalent from two-year college or technical school preferred but not required with at least 6 years of relevant customer service experience or bachelor’s degree with at least 0 – 2 years of customer service experience
Highly detail-oriented with a strong attention to detail
Excellent written and verbal communication skills; impeccable spelling and grammar
You are a finisher; you make sure that every task gets completed
Able to prioritize and develop systems to do routine work efficiently
Passion for the Sports & Entertainment Industry
Can-do, positive attitude
Ability to form relationships with people across a wide variety of roles and influence them
Commitment to delivering outstanding customer service
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