Technology Consulting
Keywords
web hosting contact center modernization self service continuous workforce optimization enterprise workload management call center software proactive customer communications cloud contact center customer experience software customer engagement software genesys cloud cx
Genesys, (also known as Genesys Telecommunications Laboratories, Inc.), is a company that sells customer experience and call center technology to mid-sized and large businesses.[4] It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California,[4] and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. The company was founded in 1990[5] and was most recently acquired by Permira Funds and Technology Crossover Ventures in February 2012.[6] read more
Genesys, (also known as Genesys Telecommunications Laboratories, Inc.), is a company that sells customer experience and call center technology to mid-sized and large businesses.[4] It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California,[4] and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. The company was founded in 1990[5] and was most recently acquired by Permira Funds and Technology Crossover Ventures in February 2012.[6] read more

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